The position

· You will be integrated into the Global Tooling teams, more specifically into the ServiceNow teams.

· You will contribute to the evolution of our platform, integration of new modules, new projects, automation, Artificial Intelligence, upgrade of the platform and interconnection with other ITSM

The missions

· Actively participate in major development projects of the platform.

· Develop and customize by using Workflow Designer, Flow Designer, Javascript and Data Querying

· Contribute to evolution of ServiceNow modules (ITSM, SPM, CSM, …)

· Contribute to version upgrades.

· Contribute to the implementation of new ServiceNow modules.

· Maintain and enhance existing ServiceNow applications and modules.

· Handle minor evolutions and incident resolution.

· Participate in the automation of recurring tasks.

· Collaborate with stakeholders to understand their needs and translate them into technical requirements.

· Be proactive and share your experience with the team.

The required skills

· At least 3 years of experience as a Service-Now developer.

· CSA, CAD certifications are mandatory. ITSM Specialist is a plus, as well-as ITIL v3 or v4 certification.

· Strong knowledge of JavaScript, REST web services, data querying, workflow designer, and flow designer.

· Mastery of ACLs.

· Experience with upgrades/cloning is a plus.

· Ability to work independently and communicate effectively with stakeholders.

· Fluent in both French and English, both written and spoken.

· Bachelor's degree in IT or equivalent.

· Two successful experiences as ServiceNow Developer.

· You have already work in an Infrastructure Services context.

· Ability to analyze, synthesize and solve problems.

· Team spirit, collaboration and communication.

· Fluent English and French, spoken and written.

· Strong motivation